Frequently Asked Questions
Unleash Your Digital Potential
Superior Social Boost FAQ's
We've compiled this list of frequently asked questions to help you understand our services better. If you don't find what you're looking for, feel free to contact us!
Our service covers content creation (posts, stories, reels), scheduling and posting across platforms like Instagram, Facebook, TikTok, X, and YouTube, audience engagement (responding to comments/DMs), performance analytics, and strategy refinement to align with your brand goals, ensuring consistent growth in reach and interactions.
We start with a consultation to understand your industry, target audience, and objectives, then develop tailored content calendars, hashtag strategies, and posting schedules. For e-commerce, we focus on conversion-driven posts; for influencers, on engagement boosts—all backed by data analytics for ongoing adjustments.
Yes, we handle cross-platform management seamlessly, using tools to schedule and optimize content for each site's algorithms (e.g., vertical videos for TikTok, carousels for Instagram), ensuring brand consistency while maximizing platform-specific performance like higher TikTok virality or Facebook lead generation.
Posting frequency is customized—typically 3-5 times per week per platform to avoid algorithm penalties—but we analyze your audience's peak times and engagement data to optimize, with options for daily stories or reels to maintain momentum without overwhelming followers.
Absolutely; our team produces high-quality graphics, videos, captions, and user-generated content integrations, all aligned with your brand voice. We use stock-free assets where possible and incorporate trends, ensuring compliance with copyright laws and platform rules for authentic appeal.
We track key metrics like reach, engagement rate, follower growth, click-throughs, conversions, and ROI using analytics tools. Monthly reports detail progress against goals, with insights into top-performing content to refine strategies for sustained improvement.
We offer a collaborative approval process via shared calendars or tools like Google Workspace, where you review and edit drafts. This ensures your input while we handle the heavy lifting, maintaining efficiency without delays.
Yes, we integrate paid ads into social media management, creating targeted campaigns on platforms like Instagram Ads or Facebook Boosts, with A/B testing, budget optimization, and retargeting to drive traffic, leads, or sales while minimizing costs.
Our team monitors in real-time, responding professionally to negativity with empathy and solutions, escalating to you if needed. We also develop crisis protocols, like pausing posts or issuing statements, to protect your reputation and turn issues into opportunities.
Definitely; we scale services for budgets of all sizes, starting with basic packages focused on organic growth and engagement, helping small businesses build visibility without the time drain of DIY management.
Yes, detailed weekly or monthly reports include visuals like graphs on growth trends, audience demographics, and content performance, plus actionable recommendations to boost future results.
We set up shoppable posts on Instagram/Facebook, link bios for TikTok, and drive traffic to your site, optimizing for conversions with call-to-action strategies and tracking tools like pixel integrations.
We provide on-page optimization (keywords, meta tags, content), off-page (backlinks, citations), technical SEO (site speed, mobile-friendliness), and local SEO for businesses, all aimed at improving Google rankings and organic traffic.
Initial improvements can appear in 1-3 months, but significant ranking boosts often take 3-6 months, depending on competition and site age. We focus on sustainable strategies to avoid penalties and ensure long-term growth.
Yes, using tools like Google Keyword Planner and Ahrefs, we identify high-volume, low-competition keywords relevant to your niche, incorporating long-tail phrases for better targeting and quicker wins.
On-page involves optimizing individual pages with keyword-rich titles, descriptions, headers, alt text for images, and internal links. We audit and update your content to improve user experience and search engine crawlability.
Through ethical white-hat methods like guest posting, influencer outreach, directory submissions, and content partnerships, ensuring high-authority links that boost domain authority without risking Google penalties. In extreme cases, we can employ grey-hat methods.
Absolutely; we optimize Google My Business profiles, local citations, and geo-targeted keywords to improve map rankings and foot traffic, ideal for stores or services in specific areas.
Professional tools like SEMrush, Moz, Google Analytics/Search Console, and Screaming Frog for audits, tracking, and optimization, providing data-driven insights for strategy adjustments.
Yes, our free initial audit assesses site health, identifies issues like duplicate content or slow speeds, and delivers a prioritized action plan for quick fixes and long-term enhancements.
We stay updated on updates like Google's Core Web Vitals or BERT, adapting strategies to prioritize user intent, mobile optimization, and E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) for resilient rankings.
No, it's ongoing; we provide monthly maintenance including content updates, link monitoring, and performance tweaks to combat competition and algorithm shifts for continuous improvement.
Yes, by focusing on conversational keywords, featured snippets, and FAQ schema markup, making your site more accessible via devices like Siri or Alexa.
Organic traffic, keyword rankings, bounce rates, conversion rates, and backlink quality, reported monthly with benchmarks against goals.
We develop custom sites including those for e-commerce, blogs, portfolios, corporate sites, and landing pages, all responsive and SEO-optimized for desktops and mobiles.
Timelines vary: simple sites in 2-4 weeks, complex e-commerce in 4-8 weeks, including planning, design, coding, testing, and launch phases with client feedback loops.
We offer both; custom designs for unique branding using HTML/CSS/JS or frameworks like React, or premium templates customized to your needs for faster, cost-effective builds.
All sites are built with responsive design, ensuring seamless viewing on phones/tablets, tested across devices and browsers to meet Google's mobile-first indexing standards.
Yes, we integrate CRMs (HubSpot), payment gateways (Stripe/PayPal), analytics (Google Analytics), email marketing (Mailchimp), and APIs for enhanced functionality like bookings or social feeds.
We implement HTTPS, firewalls, regular updates, malware scans, and secure coding practices to protect against hacks, with options for SSL certificates and GDPR compliance.
We recommend reliable hosts like SiteGround or AWS and offer ongoing maintenance packages for updates, backups, and performance monitoring to keep your site running smoothly.
By optimizing images, minifying code, using CDNs, caching, and lazy loading, aiming for under 3-second load times to reduce bounce rates and improve SEO.
Yes, we audit your current site, migrate content, update designs for modern aesthetics, and enhance UX/UI while preserving SEO value through proper redirects.
WordPress for flexibility and ease of use, but we also work with Shopify for e-commerce or custom CMS like the one we use for specialized needs, training you on backend management.
Every build incorporates foundational SEO like clean URLs, sitemaps, schema markup, and fast performance, with options for advanced optimization post-launch.
Pricing is project-based, starting at as low as Ksh 15,000 for basic sites, with quotes factoring in features, complexity, and add-ons like custom plugins or e-commerce setups.
Targeted boosts in followers, likes, views, comments, and shares across platforms, using compliant methods to enhance visibility, credibility, and organic momentum for real business growth.
Yes, we use ethical, platform-approved tactics avoiding bots or fake accounts, focusing on real-user targeting to prevent bans while delivering sustainable results.
We target niches with ads, collaborations, and engagement pods, boosting metrics like reels views to improve algorithm ranking and attract organic followers.
By enhancing social proof and reach, they drive more traffic to your site or DMs, with clients seeing up to 30-50% conversion uplifts through targeted lead generation.
Instagram, TikTok, Facebook, X, YouTube, and LinkedIn, with platform-specific strategies like TikTok duets or YouTube SEO for maximized impact.
Initial boosts in 24-48 hours, with sustained growth over weeks as organic engagement builds; we monitor and adjust for optimal pacing.
We guarantee delivery of purchased metrics (e.g., 1,000 followers), but organic outcomes vary; our data-backed approach typically yields 20-40% monthly growth.
Yes, we customize by demographics, interests, location, and behaviors to attract relevant users who engage and convert, not just inflate numbers.
Rare due to our compliant methods, but we provide support like appeal guidance and strategy pauses, with refunds if issues arise from our actions.
Ideal for kickstarting visibility; we build from scratch with gradual boosts to mimic natural growth and avoid suspicion.
Pre-nurtured social media profiles with established activity, followers, and history, ready for immediate use in marketing or ads, saving time on building from zero.
Yes, when used compliantly; ours are aged, verified where possible, and built ethically without automation, reducing ban risks for legitimate purposes like ad accounts.
Primarily Instagram, Facebook, X, TikTok, and Reddit, with options for high-karma Reddit or high-follower Instagram for instant authority in campaigns.
They provide instant credibility for ads (bypassing new-account restrictions), higher engagement rates, and faster scaling, leading to better ROI on marketing efforts.
To an extent; we offer niches like fashion or tech, with pre-set bios and posts, but you can rebrand post-purchase while maintaining the established metrics.
We offer a replacement guarantee within 30 days if due to pre-existing issues, plus tips on safe usage like gradual activity ramps.
Based on age, follower count, and activity level—starting at Ksh 500 for basic Reddit profiles with little karma, up to Ksh 10,000+ for premium ones with verified status or high engagement.